General Terms and Conditions
Applicable to all quotations, services, work and deliveries of NetCare B.V.
1. Applicability
1.1 These general terms and conditions apply to all offers, quotations, agreements and activities of NetCare B.V.
1.2 Deviations from these terms and conditions are only valid if confirmed in writing by NetCare B.V.
1.3 Any purchasing or other conditions of the client are expressly rejected.
2. Quotes and Contracts
2.1 All quotations from NetCare B.V. are without obligation, unless explicitly stated otherwise.
2.2 An agreement is concluded as soon as NetCare B.V. has confirmed an assignment in writing or has started execution.
2.3 Quotations are valid for 30 days from the date indicated, unless stated otherwise.
3. Prices
3.1 All prices are exclusive of VAT and other government-imposed charges.
3.2 NetCare B.V. reserves the right to adjust prices if, after the conclusion of the agreement, it appears that the information provided was incorrect or incomplete.
3.3 Additional work will be charged separately.
4. Performance of the Agreement
4.1 NetCare B.V. will perform the agreement to the best of its knowledge and ability, in accordance with the requirements of good craftsmanship.
4.2 Delivery times are indicative and do not constitute strict deadlines.
4.3 Exceeding a delivery time does not entitle the client to compensation or termination of the agreement.
4.4 If NetCare B.V.'s services consist of advice, analysis, forecasts, simulations or other forms of interpretation of data or information, the results are indicative in nature and based on the data and insights available at that time. No guarantees or rights can be derived from such results.
5. Liability
5.1 NetCare B.V.'s liability is limited to direct damage that is the direct result of intent or gross negligence.
5.2 NetCare B.V. is not liable for indirect damage, including consequential loss, lost profits, missed savings and business interruption.
5.3 Total liability is in all cases limited to the amount charged for the relevant agreement, with a maximum of three months' services.
6. Complaints
6.1 Complaints about the performance of the agreement must be submitted in writing and with reasons within 8 days of discovery.
6.2 If a complaint is found to be justified, NetCare B.V. will carry out or adjust the work accordingly.
7. Force Majeure
7.1 NetCare B.V. is not obliged to fulfil any obligation if it is prevented from doing so due to force majeure.
7.2 Force majeure is understood to mean any circumstance beyond the control of NetCare B.V. that temporarily or permanently prevents the performance of the agreement.
8. Payment
8.1 Invoices must be paid within 14 days of the invoice date, unless otherwise agreed in writing.
8.2 In case of late payment, the client is in default by operation of law and statutory commercial interest is due.
8.3 All judicial and extrajudicial collection costs will be borne by the client.
9. Termination
9.1 NetCare B.V. is entitled to terminate the agreement with immediate effect if the client is declared bankrupt, applies for suspension of payments or fails to meet its obligations.
10. Privacy
10.1 NetCare B.V. processes personal data in accordance with its privacy policy, as published on this website.
11. Applicable Law and Disputes
11.1 Dutch law applies to all legal relationships between NetCare B.V. and the client.
11.2 Disputes shall be submitted to the competent court in the district where NetCare B.V. is located.
12. Final Provision
12.1 These general terms and conditions have been filed with the Chamber of Commerce and are available upon request.
