General Terms and Conditions
Applicable to all quotations, services, work and deliveries of NetCare B.V.
1. Applicability
1.1 These general terms and conditions apply to all offers, quotations, agreements and work of NetCare B.V.
1.2 Deviations from these terms and conditions are only valid if confirmed in writing by NetCare B.V.
1.3 Any purchasing or other terms and conditions of the client are explicitly rejected.
2. Quotes and Agreements
2.1 All quotations from NetCare B.V. are non-binding, unless expressly stated otherwise.
2.2 An agreement is concluded as soon as NetCare B.V. has confirmed an assignment in writing or has begun execution.
2.3 Quotations are valid for 30 days after the date, unless otherwise stated.
3. Prices
3.1 All prices are exclusive of VAT and other governmental levies.
3.2 NetCare B.V. reserves the right to adjust prices if, after concluding the agreement, it appears that the information provided was incorrect or incomplete.
3.3 Additional work will be invoiced separately.
4. Performance of the Agreement
4.1 NetCare B.V. will perform the agreement to the best of its knowledge and ability, in accordance with the standards of good professional practice.
4.2 Delivery times are indicative and do not constitute strict deadlines.
4.3 Exceeding a delivery time does not give the client the right to compensation or termination of the agreement.
4.4 If NetCare B.V.'s services consist of advice, analysis, forecasts, simulations or other forms of interpretation of data or information, the results are indicative in nature and based on the data and insights available at that time. No guarantees or rights can be derived from such results.
5. Liability
5.1 NetCare B.V.'s liability is limited to direct damage that is the direct result of intent or gross negligence.
5.2 NetCare B.V. is not liable for indirect damage, including consequential damage, lost profits, missed savings and business interruption.
5.3 In all cases total liability is limited to the amount charged for the relevant agreement, with a maximum of three months' worth of services.
6. Complaints
6.1 Complaints about the performance of the agreement must be submitted in writing with reasons within 8 days of discovery.
6.2 If a complaint is found to be well-founded, NetCare B.V. will still perform or adjust the work.
7. Force Majeure
7.1 NetCare B.V. is not obliged to fulfill any obligation if it is prevented from doing so due to force majeure.
7.2 Force majeure means any circumstance beyond the control of NetCare B.V. that temporarily or permanently prevents performance of the agreement.
8. Payment
8.1 Invoices must be paid within 14 days of the invoice date, unless otherwise agreed in writing.
8.2 In case of late payment the client is automatically in default and statutory commercial interest is due.
8.3 All judicial and extrajudicial collection costs are for the account of the client.
9. Termination
9.1 NetCare B.V. is entitled to dissolve the agreement with immediate effect if the client is declared bankrupt, applies for suspension of payments, or fails to fulfill its obligations.
10. Privacy
10.1 NetCare B.V. processes personal data in accordance with its privacy policy, as published on this website.
11. Applicable Law and Disputes
11.1 All legal relations between NetCare B.V. and the client are governed by Dutch law.
11.2 Disputes shall be submitted to the competent court in the district where NetCare B.V. is located.
12. Final provision
12.1 These general terms and conditions have been filed with the Chamber of Commerce and are available on request.
