General Terms and Conditions
Applicable to all quotations, services, work and deliveries of NetCare B.V.
1. Applicability
1.1 These general terms and conditions apply to all offers, quotations, contracts and work of NetCare B.V.
1.2 Deviations from these terms are only valid if they have been confirmed in writing by NetCare B.V.
1.3 Any purchasing or other conditions of the client are expressly rejected.
2. Quotations and Agreements
2.1 All quotations from NetCare B.V. are non-binding, unless expressly stated otherwise.
2.2 A contract is concluded as soon as NetCare B.V. has confirmed an assignment in writing or has commenced execution.
2.3 Quotations are valid for 30 days from the date of issue, unless otherwise indicated.
3. Prices
3.1 All prices are exclusive of VAT and other government-imposed taxes.
3.2 NetCare B.V. reserves the right to adjust prices if, after the contract is concluded, it appears that the information provided was incorrect or incomplete.
3.3 Additional work will be billed separately.
4. Execution of the Agreement
4.1 NetCare B.V. will execute the contract to the best of its insight and ability, in accordance with the standards of good craftsmanship.
4.2 Delivery deadlines are indicative and do not constitute firm deadlines.
4.3 Exceeding a delivery deadline does not give the client the right to compensation or termination of the contract.
4.4 If NetCare B.V.'s services consist of advice, analysis, forecasts, simulations or other forms of data or information interpretation, the results are indicative in nature and based on the data and insights available at that time. No guarantees or rights can be derived from such results.
5. Liability
5.1 NetCare B.V.'s liability is limited to direct damages that are the immediate result of intent or gross negligence.
5.2 NetCare B.V. is not liable for indirect damages, including consequential loss, lost profit, missed savings, and business interruption.
5.3 In all cases, total liability is limited to the amount charged for the relevant agreement, with a maximum of three months of service.
6. Complaints
6.1 Complaints about the performance of the agreement must be submitted in writing and with justification within 8 days of discovery.
6.2 If a complaint is found to be justified, NetCare B.V. will carry out or adjust the work accordingly.
7. Force Majeure
7.1 NetCare B.V. is not obliged to fulfill any obligation if it is prevented from doing so due to force majeure.
7.2 Force majeure is defined as any circumstance independent of the will of NetCare B.V. that temporarily or permanently prevents performance of the agreement.
8. Payment
8.1 Invoices must be paid within 14 days of the invoice date, unless otherwise agreed in writing.
8.2 In the event of late payment, the client is automatically in default and statutory commercial interest is payable.
8.3 All judicial and extrajudicial collection costs are borne by the client.
9. Dissolution
9.1 NetCare B.V. is authorized to terminate the agreement with immediate effect if the client is in a state of bankruptcy, applies for suspension of payments, or fails to fulfill its obligations.
10. Privacy
10.1 NetCare B.V. processes personal data in accordance with its privacy policy, as published on this website.
11. Applicable law and disputes
11.1 Dutch law applies to all legal relationships between NetCare B.V. and the client.
11.2 Disputes shall be submitted to the competent court in the district where NetCare B.V. is located.
12. Final provision
12.1 These general terms and conditions are filed with the Chamber of Commerce and available upon request.
